Hudson’s Bay enters final days as shoppers search for deals

In May 2024, Adam applied for a UX designer role at the US-based grocery chain Kroger (he asked to be identified only by his first name to protect his identity). Adam heard back from a company called HireVue. After emailing him a brief set of instructions—“Show passion!!” “NO headphones can be used”—the AI-based HR management platform invited him to do a recorded one-way interview online. The bot asked Adam five questions about his work experience. He was given exactly three minutes to answer each. “I had to prepare, focus and concentrate, repress my anxiety, and force a...