Telecom complaints watchdog says many providers not complying with public awareness rules

Canada’s telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with the organization’s public awareness requirements last year.The Commission for Complaints for Telecom-Television Services (CCTS) released its annual compliance report cards on Tuesday, measuring how well service providers have fulfilled their obligations to remain in good standing.