Source Feed: The Globe and Mail
Author: Catherine Morrison
Publication Date: August 25, 2025 - 19:26
CRA extends contracts of 850 call-centre workers as union raises concerns over staffing levels
August 25, 2025
The Canada Revenue Agency has offered contract extensions to around 850 call-centre employees as their union sounds the alarm over staffing levels.
CRA spokesperson Etienne Biram says the workers, whose contracts were set to expire in September, were contacted about the decision last week.
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