Customers submitting air travel complaints to federal regulator face long waits as backlog grows | Unpublished
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Source Feed: The Globe and Mail
Publication Date: August 25, 2025 - 07:01

Customers submitting air travel complaints to federal regulator face long waits as backlog grows

August 25, 2025

Air Canada AC-T customers looking to lodge a complaint with the regulator over their experience during the flight attendants’ strike should prepare for a wait.

The Canadian Transportation Agency says its backlog of air travel complaints stood at about 85,000 as of Aug. 14, two days before the strike started.



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