Source Feed: The Globe and Mail
Author: Catherine Morrison
Publication Date: October 17, 2025 - 06:54
CRA says it hit first call-centre improvement-plan target ahead of schedule, more work to do
October 17, 2025
Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls from Canadians ahead of schedule.
On Sept. 2, Finance Minister François-Philippe Champagne set a 100-day timeline for the CRA to fix call centre delays, putting the deadline at Dec. 11. The CRA then said it wanted to answer at least 70 per cent of calls by mid-October.
Unpublished Newswire
Despite having a "successful year" with 188 events at TD Place, Lansdowne Park had an overall net loss of $11.1 million for the fiscal year ending March 31 — $1.9 million higher than the previous year. Read More
October 21, 2025 - 17:18 | Joanne Laucius | Ottawa Citizen
The fire destroyed a third of the town in July 2024 and forced 25,000 residents and visitors to flee.
October 21, 2025 - 17:14 | Alessia Simona Maratta | Global News - Canada
The company said at the time of the postponement that about 63 per cent of the MEG shares represented by proxy or expected to be voted in person at the meeting backed the bid.
October 21, 2025 - 16:56 | Alessia Simona Maratta | Global News - Canada
Comments
Be the first to comment