Union says CRA's call centre fixes a good first step, but proof of success will be in tax season | Unpublished
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Source Feed: Ottawa Citizen
Author: Matteo Cimellaro
Publication Date: December 11, 2025 - 17:28

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Union says CRA's call centre fixes a good first step, but proof of success will be in tax season

December 11, 2025
The Canada Revenue Agency has completed its 100-day plan to fix its call centres, but the union that represents CRA employees is pointing out that the progress made was during one of the slowest times of the year for the agency. Read More


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