Reminder: Your waste collection day may change starting Monday, March 30

Starting Monday, March 30, your waste collection day may change due to the City’s new curbside collection contract. This change will impact about half of Ottawa households.

To check if this impacts you, view your collection calendar online or in the Ottawa Waste Collection Calendar app. If you are affected by this change, you will see your updated collection day on the week of Monday, March 30 and beyond. If you are signed up for weekly collection reminders, you can continue to rely on them.

Please note, there will be no curbside collection on Good Friday, April 3, or Easter Monday, April 6. Pick-up will be delayed by one day for the remainder of that week. Some holidays push collection, so your collection day for weeks with holidays may differ from your standard collection day. Our waste reminder emails notify residents when collection is pushed because of a holiday. 

Collection-day changes affect all your waste, including garbage, green bin, leaf and yard waste, and recycling. Although recycling is managed by Circular Materials on behalf of the Province, the City and Circular Materials worked together to align collection days, including having the same holiday push days.

The frequency of garbage, green bin, leaf and yard waste, and recycling collection is not changing.

As part of the transition to the new collection schedule, some households may experience two weeks of the same waste stream being collected. To accommodate this disruption, between March 30 and April 24, all households that receive curbside collection services may place up to six garbage items at the curb on your new scheduled garbage collection day.

How to use the digital collection calendar

Your waste collection calendar is at your fingertips! With the digital collection calendar, you can:

• Check your collection day
• Sign up for waste collection reminders and service alerts by email, text or phone call
• Print your calendar

Mailed collection calendars are being discontinued in 2027 to reduce waste.

Remote video URL Transcript for the "How to use the digital waste collection calendar" video Your waste collection calendar is available at your fingertips. With Ottawa's digital collection calendar, you can check your pickup day and get reminders all from your phone or computer. Let's take a quick tour of how it works. Visit ottawa.ca/collection calendar. Enter the first line of your address in the search bar. Scroll down to view your collection calendar. You can click the arrows to scroll through the upcoming months. To set up weekly reminders about your waste collection, select get a reminder. Click the links to set up reminders by email, text, or phone call. Input your contact details and select a time and day you would like to receive your reminder. If you would like to receive email alerts about events such as delays caused by weather or holidays without receiving weekly reminders, click service alerts only and enter your email address. You can also print your calendar. Select the drop-own menu at the top to select how many months you would like to print. Once you've chosen your preferred calendar, you can select print at the top. To download the app, click the links at the top of the page. In the app, you can view your collection calendar and receive customizable push notifications to remind you about your collection day. To change your notifications, go to settings, then notifications. Here you can change the time and day you would like to receive notifications. Using the collection calendar is an easy way to stay informed and dispose of waste properly. You can find it at ottawa.ca/collectioncalendar. Topic Garbage and recycling What else is changing with the new curbside collection contract

Leaf and yard waste will continue to be collected weekly, but it must be set out separately from your green bin, either in a reusable container labelled “Leaf and Yard Waste” or in brown paper bags.