Air Canada is testing a new program to resolve customer complaints. Will it work?

New research suggests Canada’s housing crisis is eroding life satisfaction among young adults across the country, with one in five reporting shelter insecurity in recent years. The researchers interpret the evidence as “indicating that the happiness crisis among young Canadians is, to a large degree, an economic crisis”. The study , published by the University of Alberta, used the Canadian sample of the Gallup World Poll to track declining wellbeing among adults aged 20 to 34, alongside worsening perceptions of housing affordability, living standards and job climate, and food and...