The City’s new Administrative Penalty System and on-street parking permit system now live

The City of Ottawa’s new Administrative Penalty System (APS) and on-street parking permit system are now live. The new Administrative Penalty System changes how we administer and conduct reviews of parking tickets, transitioning from the existing Provincial Offences Act (POA) courts. Parking Tickets If you receive a parking ticket on or after June 4, 2025, it will be administered through the new system. You can find instructions on how to pay for or request a review on these tickets, as the process has changed. If you received a parking ticket on or before June 3, 2025, the payment and review process will be conducted through the Provincial Offences Act (POA) court. Please visit ottawa.ca for more information on how to pay or request a review. For more information on the Administrative Penalty System and how it works, please visit ottawa.ca/APS. Parking Permits With the shift to APS, we have also had the opportunity to make improvements to the process of applying for and renewing most on-street parking permits. To determine if the permit you wish to apply for is affected by the change, visit ottawa.ca/parkingpermits and select the permit of your choice. The new parking permit portal is now accessible through MyServiceOttawa, and anyone wishing to apply for a parking permit must have or create a MyServiceOttawa account. This new parking permit management system does not impact eligibility requirements, as the criteria will remain the same. Parking permit costs also remain the same. Other notes for vehicle owners To guarantee timely updates, vehicle owners should ensure that their mailing address is kept up-to-date with the Province: Change my address for Ontario services | ontario.ca . Alternate and accessible declaration options available Alternate and accessible options are available for residents who require accessibility-related supports and for those without access to the internet or digital devices – such as computers, tablets and other hand-held devices:

• Call 3-1-1
• Call 613-580-2401 for TTY
• Call 613-580-2400 to contact the City using Canada Video Relay Service

Related articles for more details

• City’s new Administrative Penalty System coming soon | City of Ottawa
• New on-street parking permit registration system launches in June | City of Ottawa

Protect yourself, be aware of potential texting scams Increasingly, people receive text messages from imposters posing as a delivery company, financial institution and even the City of Ottawa. Remember, the City does not send text messages about late payments, including property taxes, water utility bills and provincial offence tickets – such as parking, speeding and red-light cameras. If you receive a text message that relates to any of these matters, delete it. Do not click on any links and never provide any personal or financial information. When in doubt, call 3-1-1 and verify if the information provided to you was accurate or was a scam. For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Bluesky, X and Instagram.