Government demanding public servants reimburse years-old Phoenix overpayments | Unpublished
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Publication Date: November 28, 2025 - 04:00

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Government demanding public servants reimburse years-old Phoenix overpayments

November 28, 2025

Federal public servants are being threatened with legal action if they don’t repay money they were mistakenly overpaid during the error-plagued rollout of the Phoenix pay system nearly a decade ago, Radio-Canada has learned.



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November 28, 2025 - 10:55 | Willa Easton | Global News - Canada
Federal government departments have been sending letters to former public servants warning them that outstanding debts from salary overpayments, the result of the problem-plagued Phoenix pay system, could be referred to collection agencies or the Canada Revenue Agency.Public service unions are raising objections over the move because many of the former government employees were not aware of the issue. For nearly a decade, the Phoenix payroll processing system has caused a backlog of complaints regarding cases of underpayments or overpayments that can take months to resolve.
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