Blue and black bin collection changes – who to contact

Beginning January 1, recycling related inquiries should be directed to Miller Waste.

Residents are reminded that recycling is going provincial on January 1, 2026. Under regulations from the Government of Ontario, responsibility for collecting and processing recycling across Ontario will transfer to Circular Materials. Their contractor, Miller Waste, will be collecting your blue and black bins.

This means that the City of Ottawa will no longer be responsible for collecting your blue and black bins.

 

Who to contact about recycling in 2026

Beginning January 1, 2026, please contact Miller Waste at 1-888-852-2374 or area2@millerwaste.ca for questions related to:

• Recycling bins
• Missed collections
• What you can recycle

 

For any other recycling related questions, contact Circular Materials at customerservice@circularmaterials.ca or 1-877-667-2626.

Until December 31, 2025, you can continue to contact the City for recycling collection services such as a missed collection.

 

What to expect for curbside blue and black bin collection

• Your blue and black bins will be collected on the same day, on alternate weeks as usual.
• Continue to put your bins out by 7 am on your collection day. It will be collected by a different truck so collection may occur at a different time of day than usual.
• You can continue to use your existing standard sized blue and black bins.

 

What can be recycled

You will be able to recycle even more starting January 1, 2026, including:

• Flexible plastic packaging such as plastic bags, chip bags and bubble wrap.
• Foam packaging such as meat trays, takeout containers and cups.
• Tubes such as toothpaste tubes, deodorant and hand cream tubes.

A full list of items that can be recycled is available on the Circular Materials website.

Look out for more information coming from Circular Materials soon.

 

Garbage, green bin and leaf and yard waste

The City will continue to manage garbage, green bin and leaf and yard waste collection. You can continue to contact the City for garbage and organic waste collection services, such as a missed collection.

 

Stay up to date

You can stay up to date on all things recycling and garbage by downloading the free Ottawa Collection Calendar app or signing up for email or phone reminders at Ottawa.ca/CollectionCalendar, following us on social media or subscribing to the City news or Waste Plan newsletters.