Union says CRA's call centre fixes a good first step, but proof of success will be in tax season | Unpublished
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Source Feed: Ottawa Citizen
Author: Matteo Cimellaro
Publication Date: December 11, 2025 - 17:28

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Union says CRA's call centre fixes a good first step, but proof of success will be in tax season

December 11, 2025
The Canada Revenue Agency has completed its 100-day plan to fix its call centres, but the union that represents CRA employees is pointing out that the progress made was during one of the slowest times of the year for the agency. Read More


Unpublished Newswire

 
Federal public servants are expected to learn about job cuts in their departments when they return from their holiday break.Departments such as Immigration, Refugees and Citizenship, Environment and Climate Change, and Employment and Social Development have told their staff already that news on job cuts will be shared in the new year.
December 21, 2025 - 07:56 | Catherine Morrison | The Globe and Mail
Ottawa police are seeking public assistance in locating an 8-year-old boy last reported to be in the Carling Avenue and Merivale Road area at about 12:45 a.m. Sunday. Read More
December 21, 2025 - 07:41 | Norman Provencher | Ottawa Citizen
Waterloo Region is facing a newly identified water capacity issue, raising concerns about growth, aging infrastructure and long-term climate resilience.
December 21, 2025 - 06:00 | Prisha Dev | Global News - Canada