Source Feed: Ottawa Citizen
Author: Alex Robinson
Publication Date: March 3, 2026 - 04:00
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What a decade of Phoenix tells us about the public service | Opinion
March 3, 2026
Ten years after the rollout of the federal government’s notoriously unsuccessful Phoenix pay system, the enduring mystery is less why it failed than why the government launched an initiative whose flaws were recognized before it even started and then persisted with it for years afterwards. Read More
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