AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Page 19 | Unpublished
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Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00

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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.

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Unpublished Newswire

 
After just over one day of deliberations, the jury found Tran guilty of second-degree murder.
June 3, 2026 - 23:33 | Alessia Simona Maratta | Global News - Canada
After just over one day of deliberations, the jury found Tran guilty of second-degree murder.
June 3, 2026 - 23:33 | Alessia Simona Maratta | Global News - Ottawa
June 3, 2026 - 22:55 | Tavia Grant | The Globe and Mail
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