Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00
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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada
May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.
Unpublished Newswire
May 29, 2026 - 20:50 | Jeff Gray | The Globe and Mail
Delaney Baie Pridham missed a penalty late in the first half but redeemed herself by scoring with one minute left in the second half to lift the visiting Ottawa Rapid to a 2-1 Northern Super League victory over the hometown Halifax Tides on Friday.
May 29, 2026 - 20:13 | | CBC News - Ottawa
May 29, 2026 - 19:49 | Ha Tu Thanh | The Globe and Mail
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