AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Page 9 | Unpublished
Hello!
Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00

Stay informed

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.


Unpublished Newswire

 
The fire broke out late Wednesday at the site along Green Avenue near Highway 97, the property that once housed the estate of prominent businessman David Kampe.
May 29, 2026 - 23:08 | Klaudia Van Emmerik | Global News - Canada
Is it too late for Ryan Dinwiddie to change his mind? Read More
May 29, 2026 - 22:36 | Don Brennan | Ottawa Citizen
An Edmonton abourist says drought conditions coupled with a later start to spring have put added stress on trees and shrubs, causing them to produce more pollen than usual.
May 29, 2026 - 21:09 | Gates Guarin | Global News - Canada