Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00
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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada
May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.
Unpublished Newswire
While officials insist the bill wouldn't allow police to read your emails, and could only access the metadata with a warrant, experts warn the retention policy alone is concerning.
May 21, 2026 - 06:00 | Sean Boynton | Global News - Canada
NEED NEW WAY FORWARD Read More
May 21, 2026 - 05:00 | Doug Menary, Ottawa Citizen | Ottawa Sun
May 21, 2026 - 05:00 | Lindsay Jones | The Globe and Mail
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