Source Feed: CBC News - Canada
Publication Date: May 8, 2026 - 04:00
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As AI creeps into telecoms, call centre agents worry they'll be replaced
May 8, 2026
Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to use an AI "co-pilot" on phone calls, part of a suite of AI tools Telus uses internally, has her concerned she's training a system that will eventually take her job.
May 20, 2026 - 20:49 | Mostafa Al-A'sar | The Globe and Mail
Twenty-three people face a total of 56 charges for using cellphones while driving following an Ontario Provincial Police project targeting distracted driving in the Ottawa region on Wednesday, May 20. Read More
May 20, 2026 - 20:38 | Gord Holder, Postmedia | Ottawa Citizen
B.C.'s Conservation Officer Service is reminding people to avoid attracting bears into human habitat or luring them with food, after a pair of incidents in the province this week.
May 20, 2026 - 20:34 | | CBC News - Canada




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