Source Feed: CBC News - Canada
Publication Date: May 8, 2026 - 04:00
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Unpublished Opinions
As AI creeps into telecoms, call centre agents worry they'll be replaced
May 8, 2026
Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to use an AI "co-pilot" on phone calls, part of a suite of AI tools Telus uses internally, has her concerned she's training a system that will eventually take her job.
Unpublished Newswire
Alberta Premier Danielle Smith on Friday was quick to tout the potential economic benefits of her latest pipeline deal with Prime Minister Mark Carney. Beneath those headline claims, however, is a much less visible $600-million cost. At least, that’s how much Alberta taxpayers could be asked to pay in order to prop up Smith’s new memorandum of understanding (MOU) with Ottawa that, among other things, promises to ratchet up carbon taxes to $130 per tonne by 2040. Under Friday’s agreement, Alberta and the feds promised to spend up to $1.2 billion toward that end, splitting the cost...
May 16, 2026 - 07:00 | Jesse Snyder | National Post
A man found not criminally responsible for repeatedly stabbing a teenager he did not know at a Toronto Tim Hortons has been granted an absolute discharge. Kashane Daley, now 36, was a passenger in his mother’s car on Aug. 31, 2018, as it entered the coffee chain’s drive-through, according to a recent decision from the Ontario Review Board (ORB). “Mr. Daley exited the vehicle, entered the restaurant and pulled out a knife. He put the (16-year-old) victim in a headlock and stabbed him multiple times about the neck, left chest, and right arm. Mr. Daley then took the victim’s iPad,...
May 16, 2026 - 06:30 | Chris Lambie | National Post
Just before Thanksgiving in November 2022, I walked up the stone steps of the economics department building at Harvard University. I was there to see a professor: Amartya Sen, a Nobel laureate and an intellectual titan who had essentially founded his own field of study called development economics, a discipline that brings economic analysis to bear on the question of mass inequality in developing societies. Sen was born in India at a time when the country was still colonized. And throughout his many books and published articles, through every academic honour available in England and the...
May 16, 2026 - 06:30 | Omer Aziz | Walrus
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