Source Feed: CBC News - Canada
Publication Date: May 8, 2026 - 04:00
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Unpublished Opinions
As AI creeps into telecoms, call centre agents worry they'll be replaced
May 8, 2026
Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to use an AI "co-pilot" on phone calls, part of a suite of AI tools Telus uses internally, has her concerned she's training a system that will eventually take her job.
Unpublished Newswire
The legislation was first tabled in May 2025 and passed through committee over the summer, but has languished for months while other laws have passed.
May 26, 2026 - 06:00 | Isaac Callan | Global News - Canada
The legislation was first tabled in May 2025 and passed through committee over the summer, but has languished for months while other laws have passed.
May 26, 2026 - 06:00 | Isaac Callan | Global News - Ottawa
A woman who came to Canada from India on a student visa almost 10 years ago and who pleaded guilty to stealing more than $7,000 from her employer has been given a sentence of house arrest after the judge took into account the “collateral immigration consequences” if she were to be given prison time. The case was decided this year by the Alberta Court of Justice under Justice James J. Ogle. The ruling notes that the woman, age 26, pleaded guilty to one count of stealing “multiple products of a value exceeding $5,000, the property of Walmart, contrary to section 334(A) of the criminal...
May 26, 2026 - 06:00 | National Post Staff | National Post
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