How can airlines curb bad behavior? Start by providing better service.

OTTAWA — The Official Languages Commissioner was graded a D in translation Friday after posting a spoof Valentine’s Day card in French suggesting that practicing a second tongue is surprisingly… arousing. It’s common practice for organizations to post joke Valentine’s cards on the internet to promote their cause on the official day of romance. What’s less common, however, is for the federal government’s bilingualism watchdog to post one suggesting practicing a second official language is exciting for both the mind… and lower body. “My tail starts wagging and my heart is all...