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The following is a email notice from Hydro Ottawa to its customers across the city...
As we enter the holiday weekend, we wanted to take this opportunity to update our customers on the status of restoration efforts resulting from Wednesday’s freezing rain event, and to thank you for your continued patience and understanding.
Our crews continue to work on a 24/7 basis and are focused on restoring power across the city of Ottawa. As of 10:30 a.m. today, approximately 16,000 customers remain without power. Our expectation is for power to be restored to all customers by end of day Saturday, April 8.
We are restoring power to you in three waves. Yesterday’s restoration efforts (i.e., first wave) focused on restoring power to the majority of customers in 20 larger clusters in the following communities:
South Gloucester/Mitch Owens/Edwards
Carlingwood/Mckellar Park/ Woodroffe Lincoln Heights
Today, restorations in this second wave, will focus on restoring power to any remaining customers in the above communities, and then transition to smaller outages. Our objective is to restore power to any and all outages in excess of 10 people. Of note, our efforts will be focused on:
Brookside - Briarbrook - Morgan’s Grant
Parkwood Hills - Stewart Farm
Greenbelt - Bells Corner
Tomorrow’s restoration efforts (final wave) will be focused on residual outages, clean-up and transitioning to individual outages, including customers with damage to their personal electrical equipment which may require Electrical Safety Authority (ESA) permitting.
The continuous accumulation of ice caused by Wednesday’s freezing rain event resulted in significant damage to trees - and to our equipment and wires. Restoration efforts have been slowed as a result of poor visibility and unsafe conditions, including falling trees, branches on overhead wires, and downed power lines. Today, high winds (up to 60km/h) are expected and this could impact the safety of crews and estimated restoration times and efforts.
We continue to respond to your emails and calls. We understand your frustration and are working to restore power as quickly and safely as possible. To this end, we have hired extra crews to be on hand today and throughout the weekend to support restoration efforts as required. Our full complement of 150 internal and external resources remain focused on restoring power to you.