AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Page 17 | Unpublished
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Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00

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AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.


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Prime Minister Mark Carney launched a new faith advisory council to combat antisemitism led by former Senator Marc Gold in a speech at a Toronto synagogue on Monday evening.
June 1, 2026 - 18:52 | | CBC News - Canada
In a speech in Toronto on Monday, Prime Minister Mark Carney declared that the country’s civic compact “is failing Jewish Canadians,” who are being “brutally targeted” amid a crisis of antisemitism in the country. Carney said that more than two-thirds of all religiously-motivated hate crimes were directed at Jewish Canadians last year, even though they only make up one per cent of the population, and argued that it “demands a targeted response.” Read the full text of Carney’s speech: Thank you, Leslie and Evan, for that introduction. I would like to thank Cantor David Rosen for...
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