Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00
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Unpublished Opinions
AI ‘accent masking’ at overseas call centres sparks union backlash in Canada
May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.
A West Kelowna, B.C., business owner is speaking out about a frightening confrontation inside his pizza shop, which appears to have been part of a social media prank. Dalwinder Dub, owner of Evergreen Pizzeria, says the incident, which happened last week on a Wednesday evening, went too far. Dalwinder Dub, owner of Evergreen Pizzeria, says...
May 15, 2026 - 23:51 | Klaudia Van Emmerik | Global News - Canada
May 15, 2026 - 22:31 | Brad Wheeler | The Globe and Mail
A ServiceOntario employee has been charged with breach of trust after an investigation into the resale of stolen, re-vinned cars, in at least the fourth probe in recent years to implicate service centre employees in such alleged schemes.
May 15, 2026 - 20:43 | Molly Hayes | The Globe and Mail



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