AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Page 892 | Unpublished
Hello!
Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00

Stay informed

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.


Unpublished Newswire

 
June 2, 2026 - 04:30 | Kathryn Blaze Baum, Sara Mojtehedzadeh, Janice Dickson | The Globe and Mail
An Ontario Provincial Police constable has been demoted for three years for slapping a colleague's buttock during an OPP charity golf tournament in 2024 — his third episode of misconduct since 2021.
June 2, 2026 - 04:00 | | CBC News - Ottawa
A new report calls the market for cloud computing in Canada "broken" and warns that without requiring compatibility between shared processing providers, domestic alternatives to U.S. tech giants risk Canadians buying into "maplewashed dependencies."
June 2, 2026 - 04:00 | | CBC News - Canada