AI ‘accent masking’ at overseas call centres sparks union backlash in Canada | Page 893 | Unpublished
Hello!
Source Feed: Global News - Ottawa
Author: Alessia Simona Maratta
Publication Date: May 6, 2026 - 05:00

Stay informed

AI ‘accent masking’ at overseas call centres sparks union backlash in Canada

May 6, 2026
The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.


Unpublished Newswire

 
Global News explores the issues at the heart of the Alberta independence movement and conversely, the efforts to nip it in the bud and stay in Canada, in 'Road to the Referendum.'
May 31, 2026 - 20:00 | Karen Bartko | Global News - Canada
May 31, 2026 - 19:04 | Ritika Dubey | The Globe and Mail
The International Brotherhood of Electrical Workers says the job action began at the railway Sunday morning after the union’s 72-hour strike notice expired and no deal was reached.
May 31, 2026 - 18:53 | Globalnews Digital | Global News - Canada