Air Canada is testing a new program to resolve customer complaints. Will it work?

WASHINGTON, D.C. — Drivers are tiring of sticker shock at the pump. Before U.S. President Donald Trump began waging war with Iran in late February, Canadians were paying roughly $1.32 a litre, while Americans were paying around US$2.98 per gallon. Today’s prices, on average, are about $1.75 per litre and US$4.03 per gallon, respectively. If you drive a vehicle with a 14-gallon tank, that means a fill-up has gone from around $70 to $94 in Canada, and from roughly $41 in the U.S. up to $56 today. Most folks remember that fuel cost nearly 30 per cent less in both countries last year...